| 
MyVoice Frequently Asked Questions
Please note, this faq is not exhaustive and is intended only as a supplement to the recorder user’s manual. If your question is not addressed here or in the user’s manual or you still need help, please Contact Us.
Replacement Documentation/Software/Accessories
Battery/Power Issues
Recording Issues
Playback Issues
Erasing/Recovering Files Issues
PC Connection, Download, and Software Issues
Replacement Documentation/Software/Accessories
Question: Can I get a replacement copy of MyVoice manual?
Answer:
- Download the manual below
back
Question: Can I get a replacement copy of my voice recorder software?
Answer:
- Download the software below
back
Question: I lost the accessories included with my voice recorder
Answer:
- Replacement accessories may be purchased from us. Please contact us.
back
Battery/Power Issues
Question: How do I open the battery compartment?
Answer:
- Looking at the back of the voice recorder, flip it upside down so that the silver battery cover is on top.
- Hold the lock switch down with your thumb.
- With your other hand push the silver battery cover ACROSS to the left away from the hinge.
- The cover should snap open.
back
Question: How do I close the battery compartment?
Answer:
- Looking at the back of the voice recorder, flip it upside down so that the silver battery cover is on top.
- Pull the battery cover away from the hinge.
- With the hinge extended, close the battery cover.
- Push the battery cover to the right to lock it in the closed position.
back
Question: What are the specifications for the external power adaptor?
Answer:
- The recommended power adaptor should be DC 4.5V-6V, 300mA, and Port soze: 3.5 Pi
back
Recording Issues
Question: Can I pause while I’m recording?
Answer:
- MyVoice recorders do not support this functionality directly.
- As an alternative it is possible to append new recording to an existing file after you have stopped recording
- Select the file you would like to append new recording to
- Press and hold the record button until “APPENd” appears on the LED
- Release the record button
- The recorder will start recording from the end of your selected file
Question: Can I pause during playback?
Answer:
- By pressing the jog dial in as if you were hitting play. This will pause the recording and allow you to resume where you left off.
back
Question: What is VOR recording?
Answer:
- VOR recording is a setting that allows your recorder to stop recording and go into “standby” mode when the recorder does not detect any sound. It will resume recording when it picks up a sound
- The recorder cannot distinguish between voices and background noise. It will record background noise even if no one is talking.
- This setting is usually used when the recorder is directly connected to an external source such as a stereo or telephone
back
Question: How do I record a phone conversation?
Answer:
back
Question: What is the recording quality of the MyVoice recorders?
Answer:
- SHQ: 16Kbps and 16Khz (9065su model only)
- HQ: 13.2Kbps and 11.2Khz
- SP: 9.6Kbps and 8Khz
- LP: 4.4 Kbps and 8Khz
back
Question: What is reserve recording? (9065su only)
Answer:
- This mode allows you to schedule a time when you want the recorder to automatically turn on and start recording for a specified period of time.
back
Playback Issues
Question: I can’t find a file I recorded. I did not delete it.
Answer:
- MyVoice recorders contain 4 folders (A-D) in which you can save your recordings. Look for your file in the other folders
- Press the “folder/A->B” button on your recorder to switch to the next folder.
- On the 9033su/9016su, the current folder is displayed in the upper middle part of the LCD
- On the 9065, the current folder is displayed in the upper left corner of the LCD
back
Question: How do I fast forward/rewind within a file during playback?
Answer:
- Hold the jog dial to the left during playback to fast forward within a file.
- Hold the jog dial to the right during playback to rewind withing a file.
- Note: the longer you hold the jog dial, the faster it will fast forward/rewind. This enables you to search within large recordings.
back
Question: Do I have to cycle through all the menus to get back to my recorded files?
Answer:
- No. To exit any of the menus and go back to your recorded files, press the record button once.
back
Erasing/Recovering Files Issues
Question: Will I lose all my files when I take out the batteries?
Answer:
- No. Your voice recorder stores it’s data in flash memory. You will not “lose” your files unless you delete them or format the voice recorder.
back
Question: Can I permanently delete files so they cannot be recovered?
Answer:
back
PC Connection, Download, and Software Issues
Question: How do I install the voice recorder software on my PC?
Answer:
back
Question: How do I install the voice recorder USB driver on my PC?
Answer:
back
Question: How do I use the DVR Manager software?
Answer:
- Startup the DVR Manager software
- Select “Help” from the menu
back
Question: How can I edit my recordings?
Answer:
- Startup the DVR Manager software
- Select “Help” from the menu
- Select “Editing” from the Table of Contents
back
Question: What file format are my voice recordings saved in?
Answer:
- Voice recording files are saved in “.FVT” format. This is a special compressed voice recorder format.
- “FVT” files can be converted to “.WAV” format using the conversion function in the desktop software
back
Question: Can the recorder convert my voice recordings to text?
Answer:
-
No, it does not. You can only transfer the audio files to your computer. Transcribing audio files to text requires additional 3rd party software.
Question:What is the maximum distance you can record?
Answer:
|
