EchoVue Digital Video Recorder,
Multi-plexer & Remote Monitoring System

 

NOTE: We do not authorize purchase from Ebay. Please call us to ensure you are purchasing from an authorized reseller.

What is the warranty on your DVR's?
All of our DVR's come with a 1-year manufacturer's limited warranty.
 
Why does it always ask me for a password? Can I disable the password?
Echovue DVR's are manufactured as high quality security products. The frequent password prompting is for your security and protection to assure that your DVR settings cannot be tampered with. There is no way to disable this feature.
What do "VL" and "PL" at the top of the screen mean?

"PL" means that the DVR experienced a Power Loss. "VL" means that the camera experienced a Video Loss. To find out when these events took place yuo can access the INFO LOG by pressing the LOG button on the remote.
 
How do I clear the "PL" and "VL" off the screen?

Press the cancel/OSD (on screen display button) several times until the "PL" and "VL" is removed. If the OSD turns off completely (no text on the screen) press the button one more time to turn the On Screen Display back on.

What do the numbers on the bottom of the screen mean?

To the right of the time and date are 2 numbers. Top number is the estimated time (in hours:minutes) remaining until the hard drive fills up. The bottom number is the current available space on the hard drive. (If the DVR is set to repeat record these numbers may both be 0. This means that the DVR hard drive is full and the oldest data is currently being overwritten.)

Can I keep certain cameras from being dispayed ?

Yes, all our DVR's support covert/hidden cameras. Once the camera is set to covert it will not be displayed on the monitor or over the internet.
-EV404/804: In the Display set up menu, set Covert Mode to On.
-EV405/805: In the Display menu, set Display Off to Yes.
-EV806/1607/1608: In the Display menu, set Covert to Yes.

Can I customize the way my cameras are dispalyed (grid shape/configuration)?

Our Echovue DVR's do not support this functionality.

 

Camera Model
DVR P/T/Z Setting
Manufacturer
CNB-PTZ102
00
C&B Tech
PIH-7000/7600
01
Merit Lilin Ent
Orbiter Microsphere
02
VCL
SCC641
03
Samsung
NC-21D
04
NEC
SK2107
05
SUNKWANG
NA
06
NA
P/T/Z
07
Sunin
PT-101
08
Wonwoo
GC-655N
09
Honeywell
NA
10
NA
D-Protocol:2400bps
11
PELCO
D-Protocol:4800bps
12
PELCO
D-Protocol:9600bps
13
PELCO
NA
14
NA
VC-04
15
CANON

Can I record directly to external storage or my computer?
Our DVR's do not support this functionality. It is possible to record live over the internet using our remote view software, but the space requirements for doing this are generally prohibitive. (The smallest hard drive we install in our systems is an 80g)
 
Can I configure which display cameras and configurations come up when I push the display button ?

EV806/1607/1608 are the only DVR's which support this functionality (from the Disply menu)

What resolution do your DVR's record at?
Resolution 404/804 405/805/1605 806 407 1607 1608
Quad (360x120) 120 N/A N/A N/A N/A N/A
CIF(360x240) N/A N/A 120 120 240 480
Field(720x240) 60 60 60 60 120 240
Frame(720x480) N/A N/A 30 30 60 120
What compression method do your DVR's use?

Please refer to our comprarison chart for this infor <link>

What's the difference between the different compression methodes?

 
What kind of cameras are compatible withEchoVue DVR's
Any standard CCTV security camera is compatible with our DVR's. Our DVR are also compatible with many types of PTZ (pan-tilt-zoom) cameras. For full list of compatible PTZ cameras please refer to our users' manuals.
Are your DVR's compatible with Pan/Tilt/Zoom (remote control) cameras?

-All of our DVR's are compatible with PTZ cameras. For the most current list of compatible cameras, please refer to the users manual. (<do we want to list them>)

-Note: EV404/804 and EV405/805/1605 do not support advanced PTZ functions such as autopan and tours

-Note: We recommend the Samsung SC 641 PTZ for use with out DVR's. Several of our customers have used this camera with great success in the past.

 

 

 
How do I connect a PTZ camera to the DVR?

-Please consult the PTZ camera manual for instructions on setting up your camera
-Note: To hookup a PTZ to EV405/805/1605 you will need to purchase a CS485 to CS422 converter such as the ATEN IC-485s
Can I set a different recording speed for each camera? What is the max recording speed er camera?
 
Does motion recording record all cameras or only the cameras detecting motion?
 
Can I erase video clips?
As all Echovue DVR's are designed as security recorders, there is no way to erase sections of video from the unit. The only way to erase video is to reformat the hard drive, which will erase all the video stored on the drive
What is "Pre-record"? (EV404/804/405/805/1605)
"Pre-record" only applies to motion recording. Normally, when the DVR is set to motion recording, it takes a second to begin recording once the motion has been triggered. When pre-record is selected, a buffer of the previous 140 frames before motion was triggered is recorded to the drive. This allows the DVR to record the second or two prior to the motion sensor being triggered. Sora recommends that this setting always be turned on when you are doing motion recording.
How do I remove entries from schedule recording?
If you want to ignore certain schedule entries, set the schedule group to "NONE"
Do I need special cameras to do motion recording?
No, the functionality for motion recording is provided by the DVR. It detects motion by looking for changes in the image the camera transmits.
How do I set up motion recording?
EV404/804 motion recording instructions <link>
EV405/805/1605 motion recording instructions <link>
EV806/1607/1608 motion recording instructions <link>
EV407/407c motion recording instructions <link>
Do your DVR's have a digital watermarking?
Yes, our EV404/804, EV806, EV1607, and EV1608 model DVR's all support watermarking. In CMS under "set-up->general2" you can select "watermark". If the backup file has been tampered with you will see a red "TAMP" mark at the bottom of that camera's display.
How do I search recorded video?
 
What is the difference between "time search" and "alarm search"?
 
-Time search shows you a bar graph with all the times for which there is a recorded video.
-Note: All time search data will show uo in the time search bar graph, but it will not be indentified as "alarm" video in EV404/804, 405/805/1605, or 407.
 
How do I cancel video playback and go back to live viewing?
Press the Stop button once. (If you press the Stop button a second time this will stop recording)
Can I edit video I have recorded?
 
Can I zoom in on video I have recorded?
 
How do I access the DVR system menu?
Model EV404/804 EV4/8/1605 EV806 EV407 EV1607/1608
Stop Recording Yes No No   Yes
Button Combination Up arrow + power Up arrow + left arrow 1+3   Shuttle hold + still

*Hold the buttons for several seconds until the system menu pops up
Can I change the date or time format of the DVR?

-EV404/804:
access the system menu
go to "Date Format"

-EV405/805/1605: cant change the date format

-EV806/1607/1608:
access the system menu
go to "Order of Date"

-EV407:
How do I restore the system defaults?

-EV404/804:
access the system menu
go to "Factory Defaults"
press the right arrow button

-EV405/805/1605:
access the system menu
go to "System Reset"
press "1"

-EV806/1607/1608:
access the system menu
go to "Factory Reset"
change it to "Yes"
press "Enter"

-EV407
How do I reset the password?
Please contact the vendor from whom you bought your DVR
What is the difference between the ADMIN and the USER passwords?
The ADMIN password gives the user access to all of the DVR menus and functions. The USER password limits the user to live viewing and review of recorded video. The USER password does not allow access to any of the system menus.
What is AUTO KEY LOCK?
Auto Key Lock locks all of the buttons on the DVR and the remote. You have to enter the USER password to unlock it. If Auto Key Lock is enabled, you must have the USER password to review recorded video.
How do I change the DVR ID of m remote?
While holding the DVR ID button enter the 2 digit DVR ID of the DVR you wish to
control. Ex "01", "02", "50", etc. (You only need to set this up if you have multiple DVR's in the same room.)
What browsers are supported for remote viewing?
Our DVR's only support remote viewing using Internet Explorer 6.0 or above on a windows based PC. No other browsers or operating systems are supported at this time.
Can I veiw my DVR remotely using a cell phone or PDA?
Our DVR's do not support remote view using cell phones or PDA's (Palm or Pocket PC's) at this time.
What port does the DVR use for remote viewing?
Model
EV404/804
 EV4/8/1605 EV806 EV407 EV1607/1608
Default
80
 1104, 7777* 7000 6100 80

*To enable remote viewing for the 4/8/1605, both ports are required to be opened. Also, the port numbers are hard coded in the 4/8/1605. All other DVR ports can be changed in the DVR.
How do I set up my DVR to view remotely over the internet?
<link>
How do I view stored video remotely?

EV404/805/1605: The remote viewer does not allow you to playback stored video directly. it is possible, however, to preview short video clips stored on the DVR and download them to your computer. If you require greater functionality for viewing stored video remotely, please consider any of our DVR's that use our CMS remote view software. (EV404/804, 806, 1607, 1608)

EV404/804/806/1607/1608:
Click "PB" in the top right corner of the screen
Click "Search" at the bottom right corner of your screen
Select the DVR, the date, and the time you would like to play back
Press "Play"
Note: You can jump to a different time by clicking on the bar below

EV407:


 
What is the password for the DVR player software?
The password to startup the DVR Player (CMS) software is "0", not "000000"
What file format are the backups for the DVR saved in?
Backup method 404/804 405/805/1605 806 407 1607/1608
UsB stick, ext. cd/dvd burner .CMS .image .image   .i/.v/.a
Ext. HDD .CMS .image .image   .i/.v/.a
w/in cms .CMS .CMS .CMS   .CMS
05 remote view N/A .adv N/A   N/A
Is audio (as well as video) copied when I do a backup?
Yes, if there is audio associated with the cameras you are backing up, it will also be backed up.
What CD/DVD burners are compatible with my DVR?

Sora recommends the following external CD burners for use with EchoVue brand DVR's:
IOMEGA 52X USB 2.0
IOMAGIC model: IS23252 BE

Sora recommends the following external DVD burners for use with EchoVue brand DVR's:
PLEXTOR model: PX-716 UF
MEMOREX brand DVD burner

Can I back up to an external device?
Model EV404/804 EV4/8/1605 EV806 EV407 EV1607/1608
CD burner (internal) No No Yes Yes Yes
Hard drive (hot swappable) Yes No No No No
CD/DVD burner (external) No Yes Yes No Yes
Hard drive (external) No Yes Yes No No
USB flash drive Yes Yes Yes No Yes
How do I backup to an external hard drive?
 
Can I backup my data to a remote server?
Our EchoVue DVR's do not currently support this functionality.
Can I schedual automatic backups?
Our EchoVue DVR's do not currently support this functionality.
How do I play downloaded video on my computer? (without using the CMS software)
When you burn a cd with video from your DVR, a small video player is automatically burned to a cd. When you insert the cd into your computer, the player should start automatically.
Are your DVR's compatible with external control systems?
Our DVR's are all Linux based stand-alone units. None of them are controllable by an external controller.
Are your DVR's compatible with an external POS (point of sale) system?
Our EchoVue models 806, 1607, and 1608 are compatible with a POS system. You need to access the system menu to configure the serial port to "POS" and select the "POS Model".
Will the DVR restart after a power failure?
Yes, once the DVR internal battery has been fully charged (this takes at least 6 hours) the DVR will maintain your settings (for up to 10 days) and resume recording once power is restored.
What are the audio specifications for your DVR's?
Model
Input
Output
Impedance Range Level Impedance Range Level Gain
806 >10M max 3.4Vpp 1Vpp >600 ohm max 3.4Vpp 1Vpp 1;1
1607/1608 >10M max 3.4Vpp 1Vpp >600 ohm max 6.0Vpp 3Vpp 1;3
405/805/
1605		 >10M max 2.0Vpp 1Vpp >730 ohm max 2.0Vpp 1Vpp 1;1
404/804 >10M max 1.4Vpp 1Vpp >1.2K ohm max 2.0Vpp 1.8Vpp 1;2
Are there any software upgrades available for my DVR?
  EV404/804 405/805/1605 806 407 1607/1608
Latest
Firmware
Version 		Boot Rom: 1.2
System: 2.12 		Not upgradeable MCU: 1.4
FPGA: 1.0
BIOS: 2.1
LINUX: 2.6.12-rc#1
APP: 06.0401.1329 		  MCU:1.0.7.0
FPGA: 1.0.6.5
BIOS: 1.0.11.2
LINUX: 24.30.17.4
APP: 1.1.21.2
Latest
Network
Software 		CMS/DVR
Player 2.1.0.8 		Remote Viewer
3.10 		CMS/DVR
Player 2.1.0.8 		  CMS/DVR
Player 2.1.0.8
How do I upgrade the Firmware on my DVR?
EV404/804:
-insert USB drive containing the upgrade file
-enter system menu (power+up)
-go to s/w upgrade
-press the right arrow

EV405/805/1605: Not upgradeable

EV806:
-insert USB drive containing the upgrade file
-enter system menu (1+3)
-go to the upgrade tab
-go down to upgrade start
-press enter

EV1607/1608:
-insert USB drive containing upgrade file
-enter system menu (shuttle hold + still)
-go to the upgrade tab
-go down to the upgrade start
-press enter
How do I upgrade the remote access software for my DVR?
EV405/805/1605:
-make sure that your EI browser is closed
-go to Control Panel>Add or Remove Programs
-remove "DVR Web Viewer for IE"
-open Internet Explorer and enter the IP address of your DVR in the browser address window
-the newest version of the remote viewer will automatically be downloaded to your computer

EV404/804/806/1607/1608:
-go to "Add or Remove Programs"
-remove "DVR Player"
-install the new version of the program

EV407
Do you have a demo site for which I can test the DVR remote view software?
We would be happy to setup a demo for you to see our remote view software. Please call us to arrange the details.
Why can’t I view my DVR remotely anymore? I used to be able to just fine, now I just get an invalid password error?
• If you have Internet Explorer 7 on your computer you will not be able to view the DVR remotely until you upgrade your DVR with the latest software version. These updates can be found on Sorainc.com under Echovue Recorders-Manuals and Software. Otherwise you will need to uninstall IE7 and reboot your computer to get IE6 back.